All our staff are fully trained professionals. You can be sure that the team appointed to carry out your installation has ample experience to be able to protect your pond to our very high standards. We do not contract out your fitting to others - only our own staff are used.

No pressure selling - our policy is to provide you with an all-inclusive price for the product and then leave you alone to make your own decision. We will never hound you into making a decision.

All authorised installers are parents themselves. We treat every installation as though it was our own children we’re protecting. This means that you can be guaranteed fitting of the highest quality and professionalism.

Safapond Limited were the original designers of the SafaDeck garden pond safety system and are the U.K. patent holders. This means that by choosing Safapond you will be serviced by the company that’s been there from the start. The first people to actually do something about the dangers of garden ponds - with around 3,000 satisfied customers, you know you’re in safe hands.

The SafaDeck was designed by one of the most respected design companies in the country. London Associates of Hertfordshire dedicated six months of design time to the SafaDeck project, ensuring at every stage of the project that the product would achieve all its goals. They have designed a product which can protect any type of pond, whatever its size and shape. The proof of this success is that have traded successfully for over five years, we are proud that the SafaDeck has risen to every challenge presented to it.

The holes within our grid are triangular in shape and have been designed to prevent a small child’s head from entering the water. Following recommendations from the British Standards Institute the holes have been designed to prevent a spherical object with a diameter of 83mm or greater from passing through the holes. Any holes greater than this are not in compliance with British Standards, nor do they follow RoSPA recommendations, which state that a hole greater than 80mm x 80mm is potentially unsafe.

Each grid panel measures 49cm x 59cm. Our support beams, which are black, powder-coated aluminium, are attached to the underside of the longest two sides of the grid. This means that the distance between each aluminium support beam is ONLY 49cm. As the support legs connect to the underside of the beam, this means we are able to maximise the number of legs per grid.

We pride ourselves on our honesty and integrity. If the amount of materials used is less than we quote you for then we will reduce the final cost. We will never leave you without carrying out a full test on your grid to ensure its serviceability. We will never rush any work but will stay with you for as long as it takes to do the job properly. You will not regret choosing Safapond to make your pond safe!

We pride ourselves on the level of our after sales service. When you order a SafaDeck, we see you as having become a member of our exclusive club of SafaDeck owners. If you have a problem (which is highly unlikely) then we see to it that this is rectified as soon as possible.

We won’t abandon you the moment you’ve paid your invoice! We are here to save the lives of children, which is our first and only reason for existing.

 

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